Sasha Dubrovsky, MSc, MDCM, FRCPC, completed his medical training at McGill University and works in Emergency Medicine. He has a keen interest in improvement efforts related to interprofessional communication and patient- and family-centered care. Dr. Dubrovsky obtained certification as a Canadian Patient Safety Officer and is partnering with front-line safety champions to spearhead organization-wide improvement efforts at the MUHC Montreal Children’s Hospital. The “Speak Up! Listen Up!” program is among the team’s first innovations and aims to inspire 100% of staff and patients to communicate effectively with the goal of eliminating preventable harm.